Terms of service

Effective Date: July 12, 2026

Welcome to riyamakeup.com. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products offered through our online store. By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue using our website.

1. About Us

Business Name: RiyaMakeup
Website: riyamakeup.com
Email: riyamakeup2002@gmail.com
Phone: +91 8017583733
Business Address: Amtala, Chatterjee Para, South 24 Parganas, West Bengal, India – 743398
GST No.: 19AHMPM8863A1ZZ

RiyaMakeup is committed to providing quality beauty, skincare, cosmetics, personal care, and health products while ensuring a safe and secure online shopping experience.

2. Acceptance of Terms

By using our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service. These Terms apply to every visitor, customer, and user of our website.

If you are under the age of 18, you should use this website only under the supervision of a parent or legal guardian.

3. Products and Services

We offer a wide selection of:

  • Skincare Products

  • Makeup Products

  • Hair Care Products

  • Beauty Accessories

  • Personal Care Items

  • Health & Beauty Essentials

We continuously update our inventory. Certain products may become unavailable without prior notice.

Although we strive to display products accurately, actual colors, packaging, and product appearance may differ slightly due to screen settings, manufacturer updates, or lighting conditions.

4. Pricing

All prices displayed on riyamakeup.com are in Indian Rupees (INR).

Prices include applicable taxes unless otherwise specified.

We reserve the right to:

  • Change prices without notice

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

  • Modify promotional offers

If a pricing error occurs after an order is placed, we will contact you before processing your order.

5. Orders

When you place an order, you agree that:

  • All information provided is accurate.

  • You are authorized to use the selected payment method.

  • You intend to purchase the products listed.

We reserve the right to reject or cancel any order if:

  • Product availability changes

  • Payment verification fails

  • Incorrect pricing is detected

  • Fraudulent activity is suspected

  • Shipping restrictions apply

An order confirmation email does not guarantee acceptance. Your order is considered accepted once it has been processed for shipment.

6. Payment

We currently accept available payment methods displayed during checkout, which may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Orders may be held until payment verification is completed.

For Cash on Delivery orders, repeated order refusals may result in restrictions on future COD purchases.

7. Shipping

We deliver across eligible locations within India.

Estimated delivery times are provided for convenience only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote locations

  • Natural disasters

  • Government restrictions

Shipping charges, if applicable, will be displayed during checkout.

Customers are responsible for providing complete and accurate delivery information.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products may not be eligible for return if:

  • Used or damaged by the customer

  • Original packaging is missing

  • Hygiene seals are broken

  • Return request exceeds the eligible return period

Refunds, when approved, are processed using the original payment method whenever possible.

9. Product Information

Beauty and skincare products may produce different results depending on individual skin types.

Information provided on this website is intended for general informational purposes only and should not be considered medical advice.

Customers should:

  • Read labels carefully.

  • Follow usage instructions.

  • Conduct a patch test where recommended.

  • Consult a qualified healthcare professional if necessary.

RiyaMakeup is not responsible for allergic reactions or misuse of products.

10. Customer Responsibilities

Customers agree:

  • Not to misuse the website.

  • Not to interfere with website security.

  • Not to upload harmful software.

  • Not to attempt unauthorized access.

  • Not to submit false information.

  • Not to violate applicable laws.

Violation of these Terms may result in suspension or termination of access.

11. User Accounts

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to:

  • Keep your password secure.

  • Notify us immediately of unauthorized account access.

  • Ensure all account information remains accurate.

We reserve the right to suspend accounts involved in suspicious activity.

12. Intellectual Property

All content available on riyamakeup.com, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Product descriptions

  • Icons

  • Text

  • Branding elements

is the property of RiyaMakeup or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

13. Promotional Offers

Discounts, coupon codes, promotional campaigns, and limited-time offers are subject to specific terms.

Unless otherwise stated:

  • Only one coupon may be used per order.

  • Offers cannot be exchanged for cash.

  • Offers may be modified or discontinued without notice.

  • Promotional discounts may exclude certain products.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these external websites and are not responsible for their content, policies, or services.

Users access third-party websites at their own risk.

15. Disclaimer

Products sold through RiyaMakeup are intended for lawful personal use only.

We do not guarantee:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

  • Suitability of every product for every individual

Website content is provided on an "as available" and "as is" basis.

16. Limitation of Liability

To the maximum extent permitted by applicable law, RiyaMakeup shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Website use

  • Product purchases

  • Shipping delays

  • Technical issues

  • Loss of data

  • Business interruption

Our maximum liability shall generally not exceed the amount paid by the customer for the affected order, except where otherwise required by law.

17. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of your information in accordance with our Privacy Policy.

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be published on this page with a revised Effective Date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts in West Bengal, India.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Website: riyamakeup.com

Email: riyamakeup2002@gmail.com

Phone: +91 8017583733

Address:
Amtala, Chatterjee Para,
South 24 Parganas,
West Bengal – 743398, India

GST No.: 19AHMPM8863A1ZZ

Thank you for choosing RiyaMakeup. We appreciate your trust and look forward to serving you with high-quality health and beauty products.