Contact information

Welcome to RiyaMakeup.com – your trusted destination for premium Health & Beauty products. We value every customer and strive to provide an exceptional shopping experience through quality products, reliable support, and prompt assistance. Whether you have questions about our products, your order, shipping, payments, or returns, our customer support team is always ready to help.

At RiyaMakeup.com, we believe that customer satisfaction is the foundation of our business. We understand that shopping online should be easy, convenient, and secure. That is why we are committed to offering responsive customer service and clear communication throughout your shopping journey.

Get in Touch

If you have any questions, concerns, suggestions, or feedback, please feel free to contact us using any of the following methods:

Website:
RiyaMakeup.com

Email:
riyamakeup2002@gmail.com

Customer Support Number:
+91 8017583733

Business Address:
Amtala, Chatterjee Para,
South 24 Parganas,
West Bengal, India

PIN Code: 743398

GST Number: 19AHMPM8863A1ZZ

Customer Support

Our dedicated support team is committed to assisting you with a wide range of inquiries, including:

  • Product information and recommendations

  • Order tracking

  • Payment-related assistance

  • Shipping and delivery updates

  • Return and refund support

  • Exchange requests

  • Account-related issues

  • Technical support

  • General inquiries

  • Feedback and suggestions

No matter how small your concern may be, we encourage you to get in touch. Our goal is to resolve every issue as quickly and professionally as possible.

Business Hours

Our customer support team is available during the following business hours:

Monday – Saturday:
10:00 AM – 7:00 PM (IST)

Sunday:
Closed

Emails received outside business hours will be answered on the next working day.

Product Assistance

Choosing the right beauty and personal care products can sometimes be confusing. If you're unsure which product best suits your needs, our support team is happy to guide you.

We can help you with:

  • Product features

  • Usage instructions

  • Ingredient-related information

  • Product availability

  • Best-selling recommendations

  • Beauty essentials

  • Personal care suggestions

  • Gift recommendations

Our aim is to make your shopping experience simple and enjoyable.

Order Assistance

Need help with your order?

Please include the following information when contacting us:

  • Order Number

  • Full Name

  • Registered Email Address

  • Contact Number

  • Description of your issue

Providing these details allows us to locate your order quickly and provide faster assistance.

Shipping Support

If your order has already been dispatched and you'd like to know its current status, our customer support team can help.

We can assist with:

  • Shipment tracking

  • Delivery updates

  • Shipping delays

  • Courier-related queries

  • Delivery confirmation

  • Address correction requests (before dispatch)

Our team works closely with delivery partners to ensure your products reach you safely and on time.

Returns & Refunds

Customer satisfaction is extremely important to us.

If you receive:

  • A damaged product

  • A defective item

  • The wrong product

  • An incomplete order

Please contact us immediately with:

  • Your Order Number

  • Photos of the product

  • Photos of the packaging

  • A brief explanation of the issue

Our team will review your request and guide you through the return or replacement process according to our Return & Refund Policy.

Payment Assistance

If you experience any payment-related issues, we're here to help.

We can assist with:

  • Payment confirmation

  • Failed transactions

  • Duplicate payments

  • Refund status

  • Payment verification

If your payment was deducted but your order was not confirmed, simply email us with your payment details and transaction reference so we can investigate promptly.

Feedback & Suggestions

Your feedback helps us improve.

If you have ideas, suggestions, or comments regarding:

  • Website experience

  • Product quality

  • Customer service

  • Packaging

  • Delivery

  • Product range

We would love to hear from you. Every suggestion is carefully reviewed to help us serve you better.

Business & Partnership Inquiries

If you are interested in working with RiyaMakeup.com, including:

  • Brand partnerships

  • Wholesale opportunities

  • Distribution

  • Marketing collaborations

  • Affiliate programs

  • Corporate gifting

Please contact us via email with complete details. Our team will review your proposal and respond if it aligns with our business objectives.

Privacy & Security

Your privacy is important to us.

Any personal information shared through email, contact forms, or customer support is handled securely and used only to provide customer service or process your requests.

We never misuse customer information and follow appropriate security practices to protect your data.

Why Contact RiyaMakeup.com?

Customers choose us because we offer:

  • Trusted Health & Beauty products

  • Quality-focused shopping

  • Secure ordering process

  • Responsive customer support

  • Transparent communication

  • Fast query resolution

  • Reliable after-sales assistance

  • Customer-first approach

  • Safe shopping experience

  • Continuous product improvements

Our mission is not just to sell products but to build long-term relationships based on trust, transparency, and satisfaction.

Frequently Asked Questions

How can I track my order?

Contact us with your Order Number, and we'll help you track your shipment.

How long does customer support take to respond?

Most inquiries receive a response within 24–48 business hours.

Can I change my delivery address?

If your order has not yet been dispatched, address updates may be possible. Contact us as soon as possible.

What if I receive a damaged product?

Email us with clear photographs of the product and packaging, along with your Order Number, so we can assist you promptly.

Can I ask product-related questions before purchasing?

Absolutely. Our team is happy to help you choose products that best meet your needs.

Stay Connected

We continually strive to improve our products and services to provide you with the best possible shopping experience. Whether you need assistance before placing an order or after receiving your purchase, our team is here to support you every step of the way.

Thank you for choosing RiyaMakeup.com.

We appreciate your trust and look forward to serving you with high-quality Health & Beauty products and outstanding customer support.

Contact Information

Website: RiyaMakeup.com

Email: riyamakeup2002@gmail.com

Phone: +91 8017583733

Address: Amtala, Chatterjee Para, South 24 Parganas, West Bengal, India – 743398

GST Number: 19AHMPM8863A1ZZ

If you'd like, I can also create matching About Us, Privacy Policy, Return & Refund Policy, Shipping Policy, Terms & Conditions, and Legal Notice pages for riyamakeup.com in the same professional style.