Terms & Conditions

Effective Date: July 12, 2026

Welcome to RiyaMakeup.com. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website immediately.

Throughout this document, the terms "we," "our," and "us" refer to RiyaMakeup.com, while "you," "your," and "customer" refer to any visitor or purchaser using our website.

Business Information

Store Name: RiyaMakeup.com

Business Category: Health & Beauty

Email: riyamakeup2002@gmail.com

Address: Amtala, Chatterjee Para, South 24 Parganas, West Bengal, India

PIN Code: 743398

Phone: +91 8017583733

GST No.: 19AHMPM8863A1ZZ

1. Acceptance of Terms

By accessing RiyaMakeup.com, creating an account, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to every visitor, customer, and user of our website.

If you are using this website on behalf of a company or organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

To purchase products from our website, you must:

  • Be at least 18 years of age or have parental or legal guardian permission.

  • Provide accurate and complete information.

  • Use the website only for lawful purposes.

  • Comply with all applicable laws and regulations.

We reserve the right to refuse service or cancel any account if false information is provided.

3. Products and Services

RiyaMakeup.com specializes in Health & Beauty products including skincare, cosmetics, beauty accessories, wellness products, and related items.

We make every effort to ensure that all product descriptions, specifications, pricing, and images are accurate. However:

  • Product colors may vary depending on your screen settings.

  • Packaging may differ slightly from product images.

  • Manufacturers may update product packaging without prior notice.

  • Minor variations in design or labeling do not constitute defects.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit product quantities.

  • Discontinue any product at any time.

  • Modify product descriptions.

  • Update prices without prior notice.

Orders are accepted only after successful verification and confirmation.

5. Pricing Policy

All prices listed on RiyaMakeup.com are in Indian Rupees (INR).

Prices include applicable taxes where required unless otherwise stated.

While we strive to maintain accurate pricing, typographical or technical errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund if payment has already been received.

6. Order Acceptance

Placing an order does not guarantee acceptance.

Your order may be cancelled for reasons including but not limited to:

  • Product out of stock

  • Incorrect pricing

  • Payment failure

  • Suspicious or fraudulent activity

  • Incorrect shipping information

  • Delivery restrictions

If your order cannot be fulfilled, we will notify you using the contact details provided during checkout.

7. Payment Terms

We offer secure payment options through trusted payment providers.

Accepted payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (where available)

Orders will be processed after successful payment verification, except for eligible Cash on Delivery orders.

8. Shipping and Delivery

Delivery timelines are estimates only.

Factors such as weather conditions, courier delays, public holidays, or unforeseen circumstances may affect delivery times.

Customers are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect addresses or unavailable recipients.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should carefully read the policy before placing an order.

Refund eligibility depends on the product category, product condition, and reason for return.

10. User Accounts

Customers may create an account for faster checkout and order tracking.

You are responsible for:

  • Maintaining password confidentiality.

  • Restricting unauthorized access.

  • Updating account information.

  • All activities performed using your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Prohibited Activities

Users must not:

  • Violate applicable laws.

  • Upload harmful software.

  • Attempt unauthorized access.

  • Interfere with website functionality.

  • Use automated tools without permission.

  • Copy or distribute website content without authorization.

  • Commit fraud or abuse promotional offers.

Violation may result in immediate suspension or legal action.

12. Intellectual Property

All content on RiyaMakeup.com including logos, graphics, text, product descriptions, icons, website design, and other materials is the exclusive property of RiyaMakeup.com unless otherwise stated.

Unauthorized reproduction, modification, distribution, or commercial use is strictly prohibited without prior written permission.

13. Limitation of Liability

To the maximum extent permitted by law, RiyaMakeup.com shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of your information in accordance with our Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these external websites and are not responsible for their content, privacy practices, or services.

16. Force Majeure

We shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, government restrictions, internet outages, or courier disruptions.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in West Bengal.

18. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

RiyaMakeup.com

Email: riyamakeup2002@gmail.com

Phone: +91 8017583733

Address: Amtala, Chatterjee Para, South 24 Parganas, West Bengal – 743398

GST No.: 19AHMPM8863A1ZZ

By continuing to use RiyaMakeup.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.